Frequently Asked Questions


I would like Ecolistic Cleaning to clean my home/office How do I get started?
How much does a typical cleaning cost?
What are your business hours?
What will your team be cleaning in my home?
Is there anything that I need to do before your team gets here?
Is Ecolistic Cleaning licensed, bonded, and insured?
What would happen if your team were to break something?
Does someone need to be present while your team cleans?
Is it a problem if I have protective pets in my home?
What if I accidentally forget to leave a check out on the day of the cleaning?

I would like Ecolistic Cleaning to clean my home/office. How do I get started?
Simply give us a call to schedule an in-home or in-office estimate. After the visit from the manager, you will receive a written estimate, via email or snail mail. Once you have reviewed the information, you may schedule an initial, thorough cleaning!

How much does a typical cleaning cost?
The cost of cleaning your home depends on various factors, such as size, amount of floor to be mopped, and number of bathrooms. On average, the cost of a routine cleaning ranges from *$145-$225.

We do request that each new client have an initial, thorough cleaning. On initial cleanings, we remove all of the dirt and dust from your home or office. Initial cleanings are a very thorough and intense cleaning that is priced hourly. The objective is to make your home easy to maintain for routine cleanings. **Excluding interior windows and scrubbing walls, we do it all!

For routine cleanings each client has a set price that is good for one year. We base this price off of our custom "House Pricing Template" using information obtained from our in-home/in-office estimate. Weekly cleanings are less expensive than bi-weekly cleanings, and bi-weekly cleanings are less expensive than monthly cleanings.
Rest assured, we always leave in a sweat, and work hard, efficient, and thorough!

Please note: We do charge an additional $15 travel surcharge per cleaning for homes more than 15 miles from downtown Annapolis or 15 miles from downtown Baltimore City.
*Our minimum cleaning fee is $140.
**We do clean interior windows, but request that on a seperate day from your initial cleaning.


What are your business hours?

Our cleaning hours vary. We do our best to accommodate our clients' needs.

Our office hours are Monday through Friday 8:30am-3:30pm and Saturday 10am-2pm

Though we'll be happy to do in-home estimates on Saturdays, we do not clean residential homes on evenings or weekends. Cleaning is hard work and our residential crew needs a break too! It is important that we are well rested, so our cleaners can arrive to the job with physical energy and a positive attitude.
*If we do clean on a Saturday- there is an additional $15 weekend cleaning surcharge.

Commercial jobs are generally performed, but not limited to, M-TH after 5pm and on Saturdays between the hours of 7:30-4pm.

What will your team be cleaning in my home?

We clean it all, kitchens and bathrooms, to the sheets on your bed! Every client has a specific client sheet made for them derived from information at our estimate and updated as we visit your home more and more. The client sheet acts in addition to our checklists to list the specific needs and concerns for your home. Please see Signature Cleanings and Quicker Clean for more details.

Is there anything that I need to do before your team gets here?

Please remove any unnecessary clutter from the floors and counters so that we may vacuum and clean. Other than that, sit back and relax. Let our experienced team help restore the balance in your home.

Is Ecolistic Cleaning licensed, bonded, and insured?

For your piece of mind, as well as ours, we are both bonded and insured. We are licensed in the state of Maryland.

What would happen if your team were to break something?

The team leader would let you and management know immediately and we would make every attempt to fix or replace the damaged item.

Does someone need to be present while your team cleans?

The answer is entirely up to you. If you decide to give us a key, we never store it with your information or full name for added security.

Is it a problem if I have protective pets in my home?

If your pets have been known to bite we ask that they are kept crated while we clean. Otherwise, we will do our best to get to know your animals. We bring all-natural dog treats to new homes with dogs, until the dogs have gotten to know the cleaners. (We always ask permission from the owner first).

What if I accidentally forget to leave a check out on the day of the cleaning?

We will clean your home the first time, although, if it happens again, we will not be able to clean on the day of service.

We do charge a $35 fee for returned checks.

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